Bendigo e-banking

Security Tokens

Bendigo Bank is committed to protecting the security of Customers’ money and personal information. We have implemented world class security measures to address the issues associated with banking online, but it is equally important that our customers treat the security of their personal computers just as seriously.

Further protection for your e-banking

Bendigo Security Tokens

Bendigo Security Tokens provide a second level of authentication for your Bendigo e-banking service when used in conjunction with your Access Number and PIN.

They are compact in size and easy and convenient to use. At the push of a button, your Token generates a once-only number which must be entered to continue your banking session.

And you can tailor it to your own security needs by activating your Token to protect:

• Your logon
• Payments and/or Payee list
• A combination of the above.

The Token will be activated by the Bank before it is sent to you. This maximises the protection it offers. This will reduce the risk of criminals logging into your e-banking or conducting any unauthorised activity as they will not have the Token to access the Authentication Key.

Two models to choose from

Vasco One Touch Security Token

Small, key ring size, and light with a simple "one touch" operation. At the press of the button, it generates a "one time" six-digit number called an Authentication Key. The Authentication Key number changes with every use.

The device uses Greenwich Mean Time so that it works anywhere in the world.

Convenient and durable with a life expectancy of 5 years.

Vasco Professional Security Token

Compact and palm size, with a life expectancy of 10 years. The keypad located on the front of the Security Token offers another level of security before you attempt to access your Bendigo e-banking session. A separate PIN must be entered into the Security Token keypad before the Authentication Key will be displayed. This extra security option is particularly beneficial to Business Customers who may have their Security Token in the office and do not want other staff to be able to access it.

How to order your Bendigo Security Token

If you are a current Bendigo e-banking Customer, logon to e-banking and select the ‘Order Token Now’ hyperlink from the Account Balances page and complete and submit the Token order form. Alternately, select ‘Customer Services’ then ‘Security Options’ to go to the order form.

If you are not yet a Bendigo e-banking customer, when you register for the service you will receive a Token Order offer at your initial logon. If you do not place an order at that point, you will be able to navigate to the Token Order form at any time by following the above instructions.

If you have any questions about the online ordering process, or you are unable to see the hyperlink or access the security options page please phone Bendigo OnCall on 1300 BENDIGO (1300 236 344).

More information

For more information click here or phone Bendigo OnCall on 1300 BENDIGO (1300 236 344).